Return Policy

Crafted by Hand, Supported by You 

Thank you times a million for you support 🫶🏾 Our products are handcrafted with natrual ingredients, love and care.

Skincare Products

All skincare products are final sale and non-refundable.

Due to hygiene and safety regulations:
• Any product that has been open or used can not be returned or exchanged

We encourage reviewing ingredient lists carefully and performing a patch test before full use.

We are not responsible for allergic reactions, sensitivities or misuse of our products. By purchasing, you acknowlegde responsibility for ensuring the product is suitable for your personal use 

Home Fragrance Products

Unused candles and home care items may be eligible for a return or exchange.

Return Conditions
• Must be unused, unlit, unopened, and in original packaging
• Return requests must be made within 14 days of delivery
• Items showing signs of use cannot be accepted

Returns

• Approved refunds are issued to the original form of payment, we will notify you when your refund has been processed
• Shipping fees are non-refundable

Damaged or Incorrect Orders

If your order arrives damaged, broken, or incorrect:
• Contact us within 72 hours of delivery
• Include your order number and clear photos of the item and packaging

A refund or a replacement item will be issued. 

Contact us

For questions or concerns, please reach out to
[email protected]